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Global 7 Days Risk Returns For All Of Our Own Design Dresses
Refunds and Exchanges
We understand that bridal purchases are a big deal. We're so confident in the quality and craftsmanship of our products that we have a global 7 days risk returns policy. This applies to all our own Design wedding dresses in white and ivory color and all our own design bridesmaid dresses in any color.
Our Own Designed dresses:
For all our own designed dresses , we can promise it’s exact as the pictures show and in high quality. If you don’t like it, please contact us in 7 days after you sign it to get a confirmation of return. You should let us to get the dress in 1 week. We can return you full payment deducting shipping charge after getting the dress. You need bear the shipping freight of sending dress back to us.
Custom-made dresses
For all custom-made dresses (made as per customers’ design pictures, drawing pictures, special measurements, special colors and all kinds of special requirements), if the quality is good, but you don’t like it, we cannot accept returns and exchanges because all kinds of fee has been spent and we can’t sell to other customers easily. But we provide you some service to reduce your lost to min. Please contact our service to get the details.
If there is mistake in our side, we can remake a dress, fix the dress or refund you as per the same return policy as “Our Own Designed Dresses".
Payment term
We provide the three payment terms below:
1).Paypal (for customers worldwide).
2).Bank Transfer or T/T (for customers worldwide).
3).Western Union (for customers worldwide)
4). MoneyGram (for customers worldwide)
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